Matthew Nye, Accessibility Services Librarian, SD Central Library
Marti Goddard, Access Services Manager, SFPL
Always use People first language --
- People experiencing Homelessness
- Person who is deaf
- Child who has autism
*It's reasonable to relax policy to accommodate reasonable Access*
San Diego Central Library: Oliver McMillan I Can! Center-- accessibility room
- http://www.sandiego.gov/public-library/services/adulteducation/disabilityservices.shtml
- Dedicated staff
- 2 private study rooms
- Video Relay Services
- Large Print
- Allows groups of students that need these services to stay in one place (although it does lend itself slightly to segregation)
- Dedicated, sensory friendly space for kids on the autism spectrum or who experience sensory overload
- Programs offered:
- At My Library -- sensory friendly storytime, film time, etc.
- ASL Class
- iPad accessibility class
- Employment Workshop Series (partner w/Dept. of Rehab & SD Metro Career Center)
- Staff training w/The Center for the Blind
San Francisco Public Library
Deaf Services
Blind & Print Disabled
- Vision: Library system where any patron will find buildings, staff attitudes, and services that are accessible to them
- Deaf Services Center
- http://sfpl.org/index.php?pg=0200002001
- Deaf or Hard of hearing, family, friends, and allies
- Built with grant money
- Designed w/input from the deaf community
- Low shelving, round tables to help with people who need to use ASL
- Low ceilings, low lighting
- Feature a lot of books, movies, etc w/deaf characters
- Exhibitions by deaf artists
- Library for the Blind & Print Disabled
- Digital Talking Books
- Print Braille collection for adults and children
- children's titles often checked out by blind parents to share with their children
- Friends for Life/Books by Mail
- Like Housecalls but without the volunteers
- Allow people to designate a second user of their library card so that caretaker can check out materials for them as well
- Weekly Adapted Yoga Class
- Learning Differences Resource Collection
- Partnered w/Charles Schwab to start the collection(Charles Schwab has reading learning disability -- who knew!)
- Adaptive Technology distributed throughout the library
- Accessibility Tookits for branches -- magnifiers, pencil grips, book holders, etc.
"Nothing About Us Without Us" by James Charlton
Types of Training
- Access @ our library: the basics -- http://brucknerconsultants.com
- William & Victoria Thronton Bruckner
- We are all responsible for making sure our programs are accessible
- SDPL partners w/Mental Health Systems -- Office for Homeless & Mental Health Outreach within the library
- Strategies
- empathy
- reflective listening
- boundaries
- Serving People Who Have Mental Health Challenges through the Mental Health Association of San Francisco
- Classes for staff and public to demystify mental health issues
- For Security Staff: Police Crisis Intervention
- SDPL - Autism Awareness Training (partner w/"Get Safe")
- Getsafeusa.com
- Serving adults and children w/ASD
- AASCEND - Autism Aspergers Spectrum Coalition for Education Networking and Development
- Reaching Out and Serving People with Developmental Disabilities
- Wait, slow down, give people time to speak rather than jumping in
- Inclusive Programming for All Ages w/Developmental Disabilities (including SRP -- kicked off at the special needs group)
- Service Animals in the Library
- Is this animal required because of a disability?
- If so, what work or task has the animal been trained to do?
- ***DO NOT ask what the disability is
Partners
- Deaf Community Services
- Center for the Blind
- Braille Institute
- City of SD
- HR Department
- City's Office of ADA Compliance and Accessibility
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